FREQUENTLY ASKED QUESTIONS

1. Quotation

The shirts’ pricing is based on four components:

  1. Material – which shirts material are ordered.
  2. Quantity – the number of shirts you order with the same design.
  3. Colors – the number of colors in your design.
  4. Locations – the amount and locations of printing on the shirt.

Kindly furnish us with the below information, quotation will be set based on the information below:

a) Do you have a design?

If yes, kindly forward us via email;

OR Facebook Messenger for a faster response.

b) How many pieces that you are looking?

For example, 10 pieces.

c) Type of materials needed:

Eg: Cotton, Polo and Jersey.

d) Shirt Types:

Eg: Hoodie, Round Neck shirt or Collar Shirt.

e) Printing size:

Our shirt printing available in 4 sizes: 4R (logo), A5, A4 and A3

2. Printing

We currently offer 4 types of printing: heatpress, silkscreen, dry sublimation and embroidery.

Few elements shall be considered:

  • Quantity
  • Budget
  • Shirts Material
  • Printing Location
  • Printing Size

3. Delivery

1. Self-picked

For self-picked only available in Ipoh area.

2. Courier

Shipping Rate
Malaysia – Delivery at a flat rate of RM 15

10 working days.

4. Returns

Item sold are not refundable. However, any feedback for improvement

You may contact us via email: zoe@trezepurple.com

5. Cancellation

Cancellation will not be entertained after 12 hours of order confirmation. Processing fee of RM 30 will be incurred for cancellation of order that place less than 12 hours.

 

Before we submit the final order, we send you a proof with the approximate colors, size and placement for your approval.

6. Order

No Minimum Quantity Order.

7. Payment

Full payment shall be made prior kick – start of production. Payment can be made via:

1) Online Banking

2) ATM Transfer

 

Banking Details:

Bank : Maybank Berhad
Bank Name : Lennon Design Sdn Bhd
Bank Account : 5581 7261 4143

LOCATE US AT

Lennon Design Sdn Bhd – HQ

No. 14,
Jalan Medan Ipoh 9,
Bandar Baru Medan Ipoh,
31400 Ipoh, Perak
Tel: +608 268 0000

Puchong Sales Office

2-3, Jalan Merbah 1,
Bandar Puchong Jaya,
47170 Puchong, Selangor,
Malaysia
Tel: +6012 568 0587